The Soap Works began its journey back in 1982, the result of a shared vision between two friends, Bob and Mike. Both were disheartened by the poor quality and harsh chemical content of mass-produced soaps available across Canada. Frustrated not only by their ineffectiveness but also by their environmental and dermatological impacts, the duo decided to take matters into their own hands. Their solution was simple yet revolutionary for its time: create a line of soap products using only natural, biodegradable ingredients that would be gentle on the skin and kind to the planet.
What began as a modest venture rooted in care and conviction has since grown into a proudly independent, third-generation family-run business located in Woodbridge, Ontario. The torch once carried by Bob and Mike has now been passed on to Andy, Matt, and other members of the family, who have upheld the company’s founding mission while also ushering it into the modern age.
A reaction against the ordinary
At its core, The Soap Works was a direct response to a need for better alternatives—better for people, better for communities, and better for nature. From the very beginning, the brand committed to using ingredients that not only worked well but also aligned with their environmental values. This meant no synthetic detergents, no animal testing, and no excess packaging. It was about creating a product that was as transparent and honest as the people behind it.
In an era when “natural” was more of a marketing gimmick than a sincere promise, The Soap Works set itself apart through authenticity. The goal was never to chase trends but to remain rooted in principles that mattered—sustainability, community, and skin health.
Building an ethical business has never been without its difficulties. The Soap Works, like many small independent ventures, faced the challenge of competing with large corporations with significant marketing budgets and mass production capabilities. Educating customers about the difference between their natural soaps and conventional brands required patience and perseverance.
There were also technical hurdles. Perfecting a product that is both effective and environmentally sustainable is no easy task. Formulating recipes that suit different skin types without compromising on quality or principles took years of trial and adjustment. Sourcing ingredients responsibly—especially certified sustainable palm oil—added another layer of complexity to their operation.
Yet, these challenges only strengthened their resolve. Instead of cutting corners, they chose to refine their processes. Instead of conforming, they stayed true to their identity.
Environmental responsibility at the forefront
From day one, eco-consciousness has been the heartbeat of The Soap Works. Their products are designed so that when you use a bar of soap, you never leave behind waste. Each product is fully biodegradable, meaning it returns harmlessly to the ecosystem after use. They’ve always taken pride in offering packaging-free or minimally packaged options, helping reduce the strain on landfills.
They go a step further by sourcing only RSPO-certified sustainable palm oil, avoiding the environmental damage associated with irresponsible palm production. And their commitment to never testing on animals and maintaining a low carbon footprint demonstrates that environmental ethics are not an afterthought—they’re the foundation.
For more information, customers are encouraged to visit their FAQ page, which provides further insight into their sustainable practices and goals for future impact.
A thoughtful process rooted in craft
Each Soap Works product begins with carefully chosen natural ingredients selected for specific skincare needs. The production process is equally meticulous, involving a combination of cold, hot, and milled soap-making techniques. These methods are carefully adjusted for each soap to ensure the preservation of its benefits—leaving skin cleansed, soothed, and free from irritation.
This artisanal approach allows them to maintain control over quality while ensuring that the end result aligns with their core values. Every bar is a product of intention, from the ingredients inside to the packaging—or lack thereof—outside.
At The Soap Works, the concept of care extends far beyond just soap. It’s reflected in their relationships—with customers, the community, the environment, and each other. They believe in making the lives of those around them just a little bit better, whether that’s through the ingredients they select, their reduced environmental footprint, or the enduring integrity of being a true family-run business.
Their mission remains simple yet powerful: to create products that are good for people and good for the planet, without compromise.
How they’re doing today: Stronger than ever
More than three decades later, The Soap Works has continued to grow and adapt, yet its foundational values and unwavering purpose remain as strong as ever. Their range of products has grown, catering to various skin types and personal care needs, but each item still adheres to the principles laid out in 1982.
The company has earned a reputation not just for its products, but for its ethical stance and sustainable business model. Loyal customers across Canada continue to trust The Soap Works, not only for their skincare but as a conscious choice for a better planet. And in an age where consumers are increasingly demanding transparency and responsibility from brands, The Soap Works is well ahead of the curve.
As The Soap Works looks to the future, the path remains clear—continue innovating without compromising the values that set them apart. With the next generation of the family involved, the business is well-positioned to carry its legacy forward, refining every product, every process, and every promise.
After all, at The Soap Works, being clean has never just been about soap—it’s a way of life.
Read more: Skincare landscape evolving towards sustainability: Survey
